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Pets at Home Catterick

4.4
(248 reviews)

Business Details

+44 3452 660147

About

Pet StorePets at Home Ltd
Pets at Home Catterick is your trusted local pet shop, offering quality pet food, treats, toys and accessories for dogs, cats, small animals, fish and reptiles. Sign up to our free Pets Club for rewards, discounts, and pet care tips. Keep your pet’s food stocked effortlessly with Easy Repeat, our simple subscription service. Prefer to shop online? Use our fast Click & Collect to pick up your order at Pets at Home Catterick at your convenience. We’re proud to serve pet owners throughout Catterick Garrison with friendly service and trusted brands.

Location

Pets at Home Catterick
7a, Princes Gate Retail Park, Catterick Garrison, North Yorkshire
DL9 3EN, United Kingdom

Hours

Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 7:00 PM
Sunday10:00 AM - 4:00 PM
5/25/20269:00 AM - 7:00 PM

Reviews

4.4
248 reviews
5 stars
160
4 stars
53
3 stars
21
2 stars
4
1 star
10
  • MD
    Martin Deighton
    Apr 9, 2026
    5.0
    Helpful stay
  • DD
    David
    Jan 13, 2026
    2.0
    The abiding impression of the store is the staff, who to a person, should not be in proximity to any paying customers, Uninterested, no engagement and no attempt to add anything to enhance a customers shopping experience. In short they lack the aptitude to be retail sales people. Robot assistants can not come soon enough and I am sure when they do they will have much more personality than the 3 members of staff we met this afternoon. And why it needed 3 people to be curt to customers is not clear. Surely, they could have managed with just one of them! The working day for these members of retail staff must really drag given they make no attempt to do anything proactive to make their job more interesting and customers more satisfied. A miserable retail experience that would have been better carried out online.
  • DH
    David Harker
    Oct 11, 2024
    5.0
    very helpful service
  • JB
    John Bell
    Jun 29, 2022
    5.0
    brilliant

Frequently Asked Questions About Pets at Home Catterick

Can I order online and collect in-store?

Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online. To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.

Are pets allowed in Pets at Home stores?

Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you. Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.

Brand Certified Facts from Pets at Home Catterick

This information is certified by Pets at Home Catterick and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 24, 2026Yext Knowledge Graph
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