Brand Certified
Pets at Home Catterick
4.4(248 reviews)
Certified by Pets at Home Catterick • May 24, 2026
Business Details
7a, Princes Gate Retail Park, Catterick Garrison, North Yorkshire
DL9 3EN, United Kingdom
Certified by Pets at Home Catterick • May 24, 2026
+44 3452 660147
Certified by Pets at Home Catterick • May 24, 2026
https://www.petsathome.com/find-us/locations/pet-care-centre/catterick-garrison
Certified by Pets at Home Catterick • May 24, 2026
About
Certified by Pets at Home Catterick • May 24, 2026
Pet StorePets at Home Ltd
Pets at Home Catterick is your trusted local pet shop, offering quality pet food, treats, toys and accessories for dogs, cats, small animals, fish and reptiles. Sign up to our free Pets Club for rewards, discounts, and pet care tips. Keep your pet’s food stocked effortlessly with Easy Repeat, our simple subscription service. Prefer to shop online? Use our fast Click & Collect to pick up your order at Pets at Home Catterick at your convenience. We’re proud to serve pet owners throughout Catterick Garrison with friendly service and trusted brands.
Location
Certified by Pets at Home Catterick • May 24, 2026
Pets at Home Catterick
7a, Princes Gate Retail Park, Catterick Garrison, North Yorkshire
DL9 3EN, United Kingdom
Hours
Certified by Pets at Home Catterick • May 24, 2026
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 7:00 PM
Sunday10:00 AM - 4:00 PM
5/25/20269:00 AM - 7:00 PM
Reviews
4.4
248 reviews
5 stars
160
4 stars
53
3 stars
21
2 stars
4
1 star
10
- MDMartin DeightonApr 9, 20265.0Helpful stay
- DDDavidJan 13, 20262.0The abiding impression of the store is the staff, who to a person, should not be in proximity to any paying customers, Uninterested, no engagement and no attempt to add anything to enhance a customers shopping experience. In short they lack the aptitude to be retail sales people. Robot assistants can not come soon enough and I am sure when they do they will have much more personality than the 3 members of staff we met this afternoon. And why it needed 3 people to be curt to customers is not clear. Surely, they could have managed with just one of them! The working day for these members of retail staff must really drag given they make no attempt to do anything proactive to make their job more interesting and customers more satisfied. A miserable retail experience that would have been better carried out online.
- DHDavid HarkerOct 11, 20245.0very helpful service
- JBJohn BellJun 29, 20225.0brilliant
Frequently Asked Questions About Pets at Home Catterick
Can I order online and collect in-store?
Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.
To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.
Are pets allowed in Pets at Home stores?
Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.
Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.
How to find lost property I've lost in store.
If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.
Are there any upcoming events at Pets at Home stores near me?
Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:
My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.
Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.
Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.
To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.
Do Pets at Home stores offer parking facilities?
Yes, many Pets at Home stores offer parking facilities for their customers.
Are Pets at Home stores accessible for people with disabilities?
Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.
Can I order online from Pets at Home Catterick and collect my items in-store?
Yes, Pets at Home Catterick offers a Click & Collect service allowing you to order online and pick up your purchases at the store, often within an hour of ordering. Check store details for availability.
Are pets allowed inside Pets at Home Catterick?
Yes, well-behaved dogs on a lead are welcome inside Pets at Home Catterick, so you can shop with your pet.
What are the opening hours of Pets at Home Catterick?
Pets at Home Catterick is open Monday to Saturday from 9:00 to 19:00, and Sunday from 10:00 to 16:00.
Does Pets at Home Catterick provide parking facilities?
Yes, many Pets at Home stores, including the Catterick location, offer parking facilities for customers.
Can I receive assistance if I need pet care advice at Pets at Home Catterick?
Yes, the store offers free help and advice services including nutrition consultations, free harness fitting, and weight checks.
Is Pets at Home Catterick accessible for customers with disabilities?
Yes, the store is designed to be fully accessible, with features such as wheelchair access and accessible parking.
What nearby veterinary services can I access from Pets at Home Catterick?
Vets4Pets Catterick Garrison is a nearby veterinary service, making it convenient to get professional pet care alongside your visits to Pets at Home Catterick.
Are there pet grooming options close to Pets at Home Catterick?
Yes, The Groom Room Catterick Garrison is nearby and offers pet grooming services to complement your pet shopping trips.
What nearby amenities can I visit before or after shopping at Pets at Home Catterick?
Princes Gate Shopping Park is close by, offering additional shopping and dining options for a full visit experience.
Can I find dining options near Pets at Home Catterick?
Yes, several restaurants and cafes such as MERKUR Slots, D’Antonio’s, Costa Coffee, and Brewers Fayre are nearby for a meal or refreshment before or after your visit.
Brand Certified Facts from Pets at Home Catterick
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Certified May 24, 2026Yext Knowledge Graph
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